Healthcare Gateway
All Systems Operational

About This Site

This page provides live updates on performance of the Healthcare Gateway services. If you have any questions about a particular incident please call our support team on 0845 351 1829.

Shared Record Viewer (SRV) ? Operational
Outbound Email Handling   Operational
EHR Data Extraction Services   Operational
Patient Trace / Search Services   Operational
Medical Interoperability Gateway (MIG) ? Operational
EHR Data Extraction Services   Operational
Patient Trace / Search Services   Operational
Medical Interoperability Gateway (MIG) - Test Envrionments Operational
Integration Envrionment (N3)   Operational
Integration Envrionment (Internet)   Operational
Customer Support Services ? Operational
Support Phone Lines   Operational
Support Email Handling   Operational
JIRA Service Desk Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2018

No incidents reported today.

Oct 18, 2018

No incidents reported.

Oct 17, 2018
Completed - Please be advised that Healthcare Gateway have completed this afternoon's scheduled maintenance and all services have been returned to operation. All items included in the below release notes have been successfully deployed as part of this release. Please do not hesitate to contact our support team if you experaince any issues accessing MIG services.
Oct 17, 11:19 UTC
Scheduled - Please be advised; Healthcare Gateway will be performing scheduled maintenance of some MIG Services on (17-10-2018) at 12:00 for a period of up to 60 minutes. Services are likely to become unavailable over the course of this maintenance window.

Release Notes : TK-235 – New SRV Certificate
Oct 4, 07:57 UTC
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.