Issues with Document Services Acknowledgements

Incident Report for Healthcare Gateway

Resolved

This issue has now been resolved and normal service is resumed

Posted Oct 25, 2019 - 10:25 BST

Monitoring

This issue has been rectified and we can confirm acknowledgements are now being processed. We will continue to monitor overnight and ensure all is working as expected.

Posted Oct 24, 2019 - 16:11 BST

Update

We continue to investigate this ongoing issue, updates will be provided as information is available.

Posted Oct 24, 2019 - 15:12 BST

Investigating

We are currently investigating a potential issue affecting the delivery of document service acknowledgements. Updates will be provided as the investigation progresses.

Posted Oct 24, 2019 - 14:11 BST