Healthcare Gateway
All Systems Operational
Service Desk Components ? Operational
Service Desk Phonelines Operational
Service Desk Web-Portal Operational
Service Desk E-mail Exchange Operational
Shared Record Viewer (SRV) ? Operational
Patient Trace Services ? Operational
Patient Extract Services ? Operational
MIG GP Consuming Portal (MGCP) ? Operational
Patient Trace Services ? Operational
Patient Extract Services ? Operational
Management Web-Portal Operational
Medical Interoperability Gateway (MIG) ? Operational
Document Serivces ? Operational
Patient Trace Services ? Operational
Patient Extract Services ? Operational
Medical Interoperability Gateway (MIG) - Test Envrionments Operational
Integration Envrionment (N3) Operational
Integration Envrionment (Internet) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 5, 2020

No incidents reported today.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020
Resolved - Please be aware; our support teams have now successfully identified and patched the fault, all service(s) are now fully restored and operational. Our teams will continue to monitor the restored service(s) to help identify and prevent further disruptions.

Healthcare Gateway would like to apologise for any inconvenience resulting from this service disruption and thank affected customers for their patience.
Jun 22, 11:06 BST
Update - We are continuing to investigate this issue.
Jun 22, 09:36 BST
Investigating - Please be aware; our support teams are currently investigating a fault which may cause some users difficulty when accessing the Patient Trace service. Our team is working to restore the affected services as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Jun 22, 09:35 BST
Jun 21, 2020

No incidents reported.