Healthcare Gateway Status

Healthcare Gateway

All Systems Operational

Production Environments Operational

Shared Record Viewer (SRV) Operational

MIG GP Consuming Portal (MGCP) Operational

Medical Interoperability Gateway (MIG) Operational

Pre-Production Environments Operational

Shared Record Viewer (SRV) Operational

Medical Interoperability Gateway (MIG) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

MIG Test System Third Party Upgrade (20-09-2021) Sep 20, 13:00-15:00 BST

Please be aware; one of our platform suppliers will be performing essential upgrades on the MIG test environment to resolve outstanding issues affecting services. Users of the MIG test environment may experience a brief disruption during the release window.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers for their patience and understanding.
Posted on Sep 17, 11:47 BST

Past Incidents

Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Unscheduled Service Disruption (13-09-2021)

Resolved - This incident has been resolved.
Sep 15, 11:59 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 14:00 BST

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 13:59 BST

Update - We are continuing to investigate this issue.
Sep 14, 13:23 BST

Investigating - Please be aware; our support teams are currently investigating an intermittent fault which may cause some users difficulty when accessing the SRV service. Our teams are working hard to identify the fault and restore the affected service as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Sep 14, 10:31 BST

Sep 14, 2021

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.