Identified - We have identified the root cause of the issue and mitigation has been applied to resolve the issue for the majority of customers.
We are continuing to closely monitor the system and will provide further updates if required.
We apologise for any inconvenience this may have caused affected users.
Oct 03, 2024 - 12:41 BST
Investigating - We’re aware of an issue causing degraded performance in all MIG services.
We are treating this issue as a high priority and will provide further updates as investigations progress and a resolution is found.
We apologise for any inconvenience this may be causing affected users.
Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Oct 03, 2024 - 12:15 BST
Production Environments
Operational
Shared Record Viewer (SRV)
Operational
MIG GP Consuming Portal (MGCP)
Operational
Medical Interoperability Gateway (MIG)
Operational
Pre-Production Environments
Operational
Shared Record Viewer (SRV)
Operational
Medical Interoperability Gateway (MIG)
Operational
Customer Service Systems
Operational
90 days ago
100.0
% uptime
Today
Support Emails Systems
Operational
90 days ago
100.0
% uptime
Today
Support Telephony Systems
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.