This incident has been resolved.
Jun 21, 09:25 BST
A fix has now been implemented from the 3rd party provider and we are now monitoring the results
Jun 20, 11:08 BST
The issue has been identified and we believe it relating a problem with one of our 3rd party providers
Jun 20, 10:36 BST
Please be aware; our support teams are currently investigating an intermittent fault which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.
Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Jun 20, 09:43 BST