Healthcare Gateway
All Systems Operational
Production Environments Operational
Shared Record Viewer (SRV) Operational
MIG GP Consuming Portal (MGCP) Operational
Medical Interoperability Gateway (MIG) Operational
Pre-Production Environments Operational
Shared Record Viewer (SRV) Operational
Medical Interoperability Gateway (MIG) Operational
Customer Service Systems Operational
90 days ago
100.0 % uptime
Today
Support Emails Systems Operational
90 days ago
100.0 % uptime
Today
Support Telephony Systems Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 27, 2022

No incidents reported today.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Resolved - This incident has been resolved.
Jun 25, 08:33 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 13:14 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 10:37 BST
Investigating - Please be aware; our support teams are currently investigating a fault which may cause some users difficulty when attempting to access Test Environment. Our team is working to restore the affected services as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.

Jun 24, 09:44 BST
Jun 24, 2022
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 09:25 BST
Monitoring - A fix has now been implemented from the 3rd party provider and we are now monitoring the results
Jun 20, 11:08 BST
Identified - The issue has been identified and we believe it relating a problem with one of our 3rd party providers
Jun 20, 10:36 BST
Investigating - Please be aware; our support teams are currently investigating an intermittent fault which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.

Jun 20, 09:43 BST
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022
Resolved - This incident has been resolved.
Jun 14, 09:29 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 14:52 BST
Identified - The issue has been identified and we believe it relating a problem with one of our 3rd party providers
Jun 13, 12:11 BST
Investigating - Please be aware; our support teams are currently investigating an intermittent fault which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.

Jun 13, 09:26 BST
Jun 13, 2022