The 3rd party provider issue looks to be fixed as of 11:30am and we are monitoring the results.
Posted Jan 17, 2023 - 12:51 GMT
Investigating
We are currently investigating this issue.
Posted Jan 17, 2023 - 09:35 GMT
Monitoring
The 3rd party provider issue looks to be fixed and we are monitoring the results.
Posted Jan 16, 2023 - 12:40 GMT
Identified
Please be aware; our support teams have identified an intermittent fault with one of our 3rd party providers which may cause some users difficulty when accessing specific services. Our teams are working hard to get in contact with them and restore the affected service(s) as quickly as possible.
Posted Jan 16, 2023 - 11:58 GMT
Investigating
Please be aware; our support teams are currently investigating an intermittent fault which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.
Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Posted Jan 16, 2023 - 09:31 GMT
This incident affected: Production Environments (Shared Record Viewer (SRV), MIG GP Consuming Portal (MGCP), Medical Interoperability Gateway (MIG)).