Unscheduled Service Disruption - (17-04-2023)(18-04-2023)(19-04-2023)-EMIS Internal Network
Incident Report for Healthcare Gateway
Resolved
This incident has been resolved.
Posted Apr 20, 2023 - 11:49 BST
Monitoring
The EMIS Internal Network issue looks to be resolved and we are monitoring the results.
Posted Apr 19, 2023 - 13:00 BST
Investigating
Please be aware; our support teams are currently investigating an intermittent fault within the EMIS infrastructure which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Posted Apr 19, 2023 - 10:40 BST
Monitoring
The EMIS Internal Network issue looks to be resolved and we are monitoring the results.
Posted Apr 18, 2023 - 12:31 BST
Investigating
Please be aware; our support teams are currently investigating an intermittent fault within the EMIS infrastructure which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Posted Apr 18, 2023 - 09:37 BST
Monitoring
The EMIS Internal Network issue looks to be resolved and we are monitoring the results.
Posted Apr 17, 2023 - 13:25 BST
Investigating
Please be aware; our support teams are currently investigating an intermittent fault within the EMIS infrastructure which may cause some users difficulty when accessing specific services. Our teams are working hard to identify the fault and restore the affected service(s) as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Posted Apr 17, 2023 - 10:26 BST
This incident affected: Production Environments (Shared Record Viewer (SRV), MIG GP Consuming Portal (MGCP), Medical Interoperability Gateway (MIG)).