HGL Unscheduled Service Outage (23-02-2024) - 504 Errors
Incident Report for Healthcare Gateway
Resolved
This incident has been resolved.
Posted Feb 23, 2024 - 13:29 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2024 - 10:38 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 23, 2024 - 10:32 GMT
Investigating
Please be aware; our support teams are currently investigating a fault which may cause some users difficulty when attempting to access MIG hosted services. Our team is working to restore the affected services as quickly as possible.

Further updates will be provided as soon as any additional information becomes available. We apologise for any inconvenience caused and thank customers affected for their patience while we work to resolve this incident.
Posted Feb 23, 2024 - 10:15 GMT
This incident affected: Production Environments (Shared Record Viewer (SRV), MIG GP Consuming Portal (MGCP), Medical Interoperability Gateway (MIG)).
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